So you want to go ahead and make a booking. Great!! Here's how it works....
1. Send us an email letting us know what you would like to hire, when and, if delivery is required, the delivery suburb so that we can check availability of your items on your chosen date and provide a delivery quote.
2. If you are happy to go ahead, we will then request some information such as name, address, phone number etc to enable us to complete our hire agreement and invoice. Once you have given us this information, we will then send through your invoice and hire agreement.
3. To secure your booking we ask that you pay your deposit and return a signed copy of your hire agreement within 7 days.
4. The balance of the invoice is to be paid no later than 7 days before your collection / delivery date.
5. If you have booked delivery, you will be provided a one hour time frame for your delivery one week before.
6. We will see you at delivery or collection.
7. Items are collected or returned.
8. Items are cleaned and checked for missing pieces or damage.
9. We will send you an email regarding your bond return once all cleaning is complete (usually Tuesday afternoons!).